Privacy Policy

Last Updated: March 22, 2025

This Privacy Policy explains how Hello Favors, LLC ("Company", "We", "Us", or "Our") collects, uses, and discloses information when You access or use the FixYour.ai website ("Website") and any associated services (collectively, the "Service").

1. Definitions

1.1 Company refers to Hello Favors, LLC, located at 1052 Via Valiente, San Jose, CA 95120.

1.2 Website refers to https://fixyour.ai.

1.3 Service refers to the Website and any professional services or consultations offered through it.

1.4 You means the individual or entity accessing or using the Service.

1.5 Personal Data refers to any information relating to an identified or identifiable natural person.

1.6 Usage Data refers to data automatically collected during use of the Service.

1.7 Cookies are small data files placed on your Device that help track user activity and preferences.

2. Information We Collect

  • Contact Information: Name, email address, and other details submitted via our contact form.
  • Project Information: Descriptions of software issues, repositories, or documentation shared for evaluation.
  • Usage Data: Browser type, IP address, pages visited, time spent on the site, and other technical diagnostics.
  • Cookies and Tracking: We may use cookies and related technologies to improve user experience and analyze traffic.

3. How We Use Your Data

  • To respond to inquiries and provide service proposals
  • To deliver and manage software engineering services
  • To communicate about service updates, legal notices, and administrative messages
  • To improve website functionality and user experience
  • To comply with legal obligations or resolve disputes

4. Sharing of Information

  • With third-party service providers (e.g., cloud storage, analytics)
  • With affiliates under strict confidentiality
  • In connection with a business transfer, merger, or sale
  • When required by law, regulation, or legal process
  • With your consent or as part of a client contract

5. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, or enforce agreements. Usage Data may be retained longer for analytics and platform improvement.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect Personal Data. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may request to access, update, or delete your Personal Data by contacting us. We will comply with such requests in accordance with applicable law and business obligations.

8. Children’s Privacy

The Service is not directed to individuals under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Third-Party Links

The Website may link to third-party services. We are not responsible for their privacy practices. Review their policies before providing data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective when posted. Continued use of the Service constitutes agreement to the updated terms.

11. Contact

If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: privacy@fixyour.ai