Terms and Conditions

Last Updated: March 22, 2025

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY BEFORE USING THE WEBSITE FIXYOUR.AI. THESE TERMS GOVERN YOUR USE OF OUR SERVICES AND CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND HELLO FAVORS, LLC.

1. DEFINITIONS

1.1 "Company" refers to Hello Favors, LLC, a California limited liability company located at 1052 Via Valiente, San Jose, CA 95120.

1.2 "Website" refers to https://fixyour.ai.

1.3 "Services" means any software engineering, code review, bug fixing, consulting, or other technical assistance provided by the Company.

1.4 "Client" or "You" refers to any individual or entity requesting Services from the Company.

1.5 "Agreement" means these Terms and Conditions.

2. ACCEPTANCE OF TERMS

By accessing or using the Website or engaging with the Company for Services, You agree to be bound by these Terms and our Privacy Policy. If You do not agree with any part of these Terms, You must not use the Website or request Services.

3. SERVICES PROVIDED

The Company provides contract-based software engineering services. Clients may contact the Company via the Website to discuss code fixes or custom technical solutions. All Services are provided on a case-by-case basis and subject to written agreement or confirmation.

4. CLIENT RESPONSIBILITIES

You agree to provide accurate, complete, and lawful information regarding the nature of your project and the codebase to be reviewed or modified. You represent that you have the legal right to authorize the Company to access and modify any code or systems provided.

5. PAYMENT TERMS

Services are billed based on custom quotes or hourly rates agreed upon in writing. Invoices are due upon receipt unless otherwise specified. All payments are final. Refunds are issued solely at the discretion of the Company unless required by law.

6. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, the Client shall retain ownership of their original codebase. The Company retains ownership of any reusable tools or frameworks used during delivery. Deliverables created specifically for the Client will be transferred upon full payment.

7. CONFIDENTIALITY

Both parties agree to keep confidential any proprietary or sensitive information exchanged during the provision of Services, except as required by law. This obligation shall survive the termination of this Agreement.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Services. The Company's total liability shall not exceed the amount paid by You for the specific Services rendered.

9. DISPUTE RESOLUTION

Before initiating legal action, You agree to attempt to resolve disputes informally by contacting contact@fixyour.ai. If unresolved, You agree to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will be conducted remotely or in Santa Clara County, California.

10. GOVERNING LAW

These Terms shall be governed by the laws of the State of California without regard to its conflict of law principles. Any legal proceedings shall take place in Santa Clara County, California.

11. MODIFICATIONS TO TERMS

The Company reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website or Services constitutes acceptance of the updated Terms.

12. CONTACT INFORMATION

For any questions regarding these Terms, please contact us at:
Email: contact@fixyour.ai